🔄 Refund & Returns Policy

Shop with Confidence – We’ve Got You Covered

Effective Date: July 20, 2025
Last Updated: July 20, 2025

At US Unique Resources INC., we want you to love every product you purchase. If you’re not 100% satisfied, we make returns simple and stress-free. Our goal is to ensure your experience with us is always smooth, safe, and supportive.

✅ Eligibility for Returns

We accept returns within 30 days of your purchase date, under the following conditions:

🔹 Return Conditions:

• Items must be unused, unopened, and in their original packaging
• Must include proof of purchase (order number or receipt)
• Must be returned within 30 days of delivery

❌ Non-Returnable Items:

• Opened, used, or tampered items
• Personal hygiene products (e.g., razors, toothbrushes)
• Items marked “Final Sale” or “Non-Returnable”
• Gift cards or promotional codes

💸 Refund Process

If your return meets the criteria above, here’s how your refund will work:

🔁 How It Works:

1. Submit a return request via email:
   📧 info@usuniqueresourcesinc.com
2. We’ll send you return instructions, including the return address
3. Once received & inspected, your refund will be processed

⏳ Refund Timeline:

• Returns are typically processed within 3–5 business days of arrival
• Refunds will be issued to your original payment method

📦 How to Initiate a Return

To start a return:

1. 📧 Email us at info@usuniqueresourcesinc.com
2. Include your order number, item(s) you want to return, and the reason
3. Our customer service team will reply with next steps

Important: Do not return items without contacting us first. Unauthorized returns may not be accepted or refunded.

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the item is defective, damaged, or sent in error
• We recommend using a trackable shipping service and keeping the receipt
• We are not responsible for returns lost in transit

🧴 Damaged, Defective, or Wrong Items

If you receive an item that is:

• Broken or damaged
• Defective
• Incorrect

Please email us within 48 hours of delivery with:

• Your order number
• A photo of the item and packaging
• A brief description of the issue

We will arrange a replacement, exchange, or full refund at no cost to you.

💳 Late or Missing Refunds

Haven’t received your refund yet?

1. Check your bank account or PayPal account again
2. Contact your credit card company (it may take a few days to officially post)
3. Contact your bank – processing times vary

Still no luck? Reach out to us at 📧 info@usuniqueresourcesinc.com

🎁 Gifts & Store Credit

If the item was marked as a gift and shipped directly to you:

• You may receive a store credit for the value of your return
• A gift receipt must be provided to process credit
• Gift credit does not expire and can be used on any product

📝 Summary

🧑‍💼 Need Help?

Our support team is here for you.

📧 Email: info@usuniqueresourcesinc.com
📞 Phone: +1 716 455 7956
📬 Address: 9052 185TH STREET, FL1, JAMAICA, NY, USA
🕘 Hours: Mon–Sat | 9:00 AM – 6:00 PM EST

✅ Your satisfaction is our priority.
We strive to make every return and refund experience simple, fair, and customer-first.