π Product Returns
Easy Returns. Hassle-Free Process.
Your satisfaction is our top priority. If something isnβt right with your order, weβre here to make it right β quickly and simply.
π¦ What Items Can Be Returned?
We accept returns on most items within 30 days of delivery if they meet the following conditions:
β
Unopened and unused
β
In original packaging
β
With proof of purchase (order number or receipt)
β Excluded from return (due to hygiene and safety):
- Opened skincare or makeup products
- Personal care items like razors, masks, or applicators
- Items marked as βFinal Saleβ or βNon-returnableβ
π Return Window
π You have 30 days from the date your item is delivered to initiate a return request.
If your return is approved, weβll issue a refund or store credit, depending on your preference.
π How to Return a Product
Step 1 β Contact Us
Send an email to info@usuniqueresourcesinc.com with:
- Your order number
- The item(s) you want to return
- Reason for return
- Photos (if item is damaged or incorrect)
Step 2 β Wait for Approval
Weβll review your request within 1β2 business days and respond with return instructions.
Step 3 β Pack & Ship
Once approved, pack your item securely and return it to:
US Unique Resources INC
π 9052 185th Street, FL1, Jamaica, NY, USA
π +1 716 455 7956
Note: You are responsible for return shipping costs unless the product arrived damaged or incorrect.
πΈ Refunds
Once we receive and inspect your return:
- β If approved, your refund will be processed within 5β7 business days
- π³ Refunds are issued to the original payment method
- π You can also request store credit or exchange
β Damaged, Defective, or Wrong Items?
If your item arrived damaged, defective, or is not what you ordered, contact us within 48 hours of delivery. Include:
πΈ Photos of the issue
π¦ Images of packaging if possible
π§Ύ Order number
We will replace the item at no cost to you or issue a full refund.
π Exchange Policy
We offer exchanges for:
- Wrong size or variation (e.g. wrong color of tool or accessory)
- Unused items that are eligible for return
Shipping for exchange is the responsibility of the customer unless we shipped the wrong item.
π§Ό For Hygiene & Safety
To protect all our customers, we cannot accept returns of:
- Used or opened skincare, makeup, or body products
- Face masks, intimate care products, or beauty tools once unsealed
π¬ Need Help?
If youβre unsure whether your item qualifies for return, just ask!
π§ Email: info@usuniqueresourcesinc.com
π Phone: +1 716 455 7956
β We value your trust and work hard to ensure every return is smooth and fair. Thank you for shopping with US Unique Resources INC. β your go-to for premium beauty and personal care products.